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Frequently Asked Questions

How long does it take to get an order?

If you ship priority it will take about a week depending on the amount of orders that come in that day. At best it takes 3 days. Overnight and priority shipping takes a day to process. For example, if you order on Wednesday your order will go out Thursday.The U.S. postal service cannot guarantee overnight shipping if your post office is not a site that directly accepts overnight services. Your order will go to the main branch first.

I submitted an order but why did I not get an e-mail confirmation or receipt?

Each financial institution has different processing times. Some take as long as 2 days to process and approve credit information.

How can I get a recording of the songs that I purchase?

If Three-Two Music does not have the CD available try the www.allmusic.com website, keyword "All Music Guide". Most searches on that site will result in successful results. It will tell you where you can order the CD. We cannot send out mp3 files or copy CDs because it is illegal.

Are the arrangements transcriptions of recordings or original transcriptions from the composer?

Most of the arrangments are from the writers themselves, either by hand or as Sebelius or Finale files. If by hand then they were transfered into Finale.

Are the piano parts written out or just chord changes?

Three-Two Music is making an effort to have piano parts completely detailed. Many are already that way. The new salsa charts will be complelety detailed along with the vocal and vocal inspiracion. If you have a question regarding a particular song email us.

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